High Level of Service
By utilizing a unique client-centric methodology focused on specially tailored services and technology tools, TS24 provides the highest level of service in combination with innovative technology. TS24 is an around-the-clock business, offering its customers consistent services and support 24 x 7, 365 days per year.
Professional customer coaches, a caring and comprehensive account management program and the newest in self-service travel management tools lay the foundation for TS24′s progressive travel management models.
Best in Class Solutions
Known as an industry innovator, TS24 brings best-in-class solutions to clients and has a strong reputation for successfully executing and implementing these solutions.
TS24 anticipated that flexibility and a balance of high touch and high technology would become a requirement for customization of corporate travel programs nationwide.
TS24 is the only travel management company in the U.S. to achieve ISO Certification, ensuring the quality we deliver is evidenced in our procedures, processes and culture. Our Quality Control program has been audited, measured and verified by ISO, guaranteeing our customer requirements are identified, met, exceeded and continually improved upon.
Certified Woman Owned Business
TS24, a WBENC certified woman-owned business, has received many awards since its inception including: The American Society of Travel Agents’ Best-In-Class Operational Design for three consecutive years; the No. 1 Woman Owned Business in Central Ohio; the No. 1 Travel Agency in Central Ohio; the 9th largest travel agency in the U.S.; the No. 3 Diversity Business in the U.S. and an Approved Partner of the U.S. Department of Homeland Security and Transportation Security Administration.