TS24′s Customer Care Command Center is a ‘no time zone / no borders’ operation, offering Around-the-Clock Service for your travelers at all hours of the day and all year round. This includes weekends and holidays from all corners of the globe.
TS24 fully owns and staffs this service so your travelers will benefit from the same consistent service, regardless of the time or from where they call.
24×7 telephone and online support including:
- general reservations
- emergency assistance
- online help desk support
- passport/visa assistance
- reservation fulfillment
- service level agreement